Terms & Conditions Live 22 – Rules Governing the Use of Malaysia's Betting & Gaming Platform

1Introduction

Live 22 is an online entertainment platform offering Sports Betting, live casino games, lottery, slots, and a variety of other digital entertainment services to eligible players in Malaysia. The platform is accessible via the official website live22-khelo.net and a mobile app available for download.

By using the Live 22 platform, you acknowledge that you have read, understood, and agreed to comply with all terms set out herein, including our Privacy Policy and Responsible Gaming Policy, each of which forms an integral part of this agreement.

These Terms & Conditions are written in Bahasa Malaysia for players' convenience. In the event of any dispute or ambiguity in interpretation, the Bahasa Malaysia version shall serve as the primary reference for players based in Malaysia.

2Account Eligibility

To open and maintain an active account on Live 22, you must meet all of the following criteria:

• Aged 18 years and above on the date of registration.
• Must be a resident of or physically located in Malaysia when using the platform.
• Must never have been banned or prohibited from using Live 22 services previously.
• Must not be acting on behalf of any other individual or entity when using the platform.
• Possess full legal capacity to enter into a binding agreement.

3Registration & Identity Verification

During registration, you are required to provide accurate, truthful, and complete information, including your full name, identification card number, date of birth, active email address, and a valid Malaysian phone number.

Live 22 reserves the right to request identity verification (KYC – Know Your Customer) at any time, particularly before processing withdrawals that exceed a specified amount. Required documents may include:

• A valid copy of your Malaysian Identity Card (MyKad).
• Bank statement or recent proof of address (not more than 3 months old).
• A screenshot or proof of ownership of the payment method used.

Failure to provide the requested documents within 7 business days may result in temporary suspension or account closure. Live 22 reserves the right to withhold withdrawals until the verification process is fully completed.

4Deposits, Withdrawals & Transactions

All financial transactions on the Live 22 platform are conducted in Malaysian Ringgit (RM). The platform supports the following local Malaysian payment methods:

• Players may only withdraw funds to an account or digital wallet registered in their own name. Withdrawals to third parties are not permitted.
• Live 22 reserves the right to charge a processing fee of no more than 1% on withdrawals exceeding RM 5,000 in a single day.
• Any deposit made through a method not listed above will not be credited automatically and will require manual verification by the Live 22 finance team.
• Live 22 is not responsible for delays caused by banks or digital wallet providers.

5Bonus & Promotion Terms

Live 22 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special promotions tied to major sporting events such as the Malaysia Open, Liga Super Malaysia, and the English Premier League (EPL).

All bonuses are subject to the specific terms stated alongside each offer. However, the following general conditions apply to all bonus types at Live 22:

• Bonuses cannot be directly converted to cash before the wagering requirements (rollover) have been fully met.
• Rollover requirements must be completed within the stipulated timeframe. Expired bonuses will be cancelled automatically.
• Only one bonus may be active at a time, unless otherwise stated in the relevant promotion terms.
• Live 22 reserves the right to void bonuses if there is evidence of abuse or attempts to exploit the bonus system through hedge betting or other means.
• Bonuses are awarded at the sole discretion of Live 22 and players have no entitlement to claim any bonus.

6Betting & Gaming Rules

All bets placed on Live 22 are final once confirmed by the system. Players are responsible for carefully reviewing their bet details before confirming. Live 22 is not liable for betting errors resulting from player negligence.

• Football: Bets on Malaysian Super League, EPL, and other league matches follow standard 90-minute (regular time) rules. Extra time and penalty shootouts are only counted for markets specifically stated.
• Badminton: BWF matches and other international tournaments are settled based on official results announced by the governing body. Matches postponed for more than 24 hours are considered void and stakes will be refunded.
• Live Casino: The outcomes of all live casino games, including baccarat and roulette, are final and determined by a certified Random Number Generator (RNG) or verified live dealer results.
• Technical Errors: In the event of a technical disruption during a game session, Live 22 reserves the right to void or suspend affected bets until the system is restored.

7Prohibited Activities

The following are strictly prohibited and may result in immediate account closure and forfeiture of funds:

• Use of bots, automated scripts, or any tool that enables automated betting without human involvement.
• Colluding with other players to manipulate game outcomes or betting results.
• Using a VPN or proxy to access the platform from a restricted region.
• Granting account access to a third party or allowing another person to play using your account.
• Systematic odds arbitrage aimed at exploiting odds differences to gain unfair risk-free profits.
• Any attempt to hack, manipulate, or interfere with Live 22's systems.
• Using the platform for any money laundering or other illicit financial activities.

8Account Closure & Termination

Players may close their account at any time by contacting the Live 22 support team via live chat or email. Prior to closure, all valid fund balances will be returned to the player through the same payment method used for the last deposit.

Live 22 reserves the right to suspend or close an account unilaterally without prior notice in the following circumstances:

• Violating any provision of these Terms & Conditions.
• Providing false or misleading registration information.
• Engaging in fraudulent activity or any attempt to commit fraud.
• Upon instruction from relevant authorities or law enforcement agencies.
• At the player's own request under the responsible gaming self-exclusion programme.

9Privacy & Data Protection

Live 22 is committed to protecting the privacy of all players. The collection, processing, and use of your personal data is carried out in accordance with our separate Privacy Policy. By using the Live 22 platform, you consent to the data handling practices described in that Privacy Policy.

In short, Live 22 collects data necessary for account verification, transaction processing, fraud detection, and compliance with legal requirements. We do not sell or share your personal data with third parties for marketing purposes without your consent.

All data you provide is secured with bank-grade 256-bit SSL encryption. For more information, please refer to Privacy Policy our full details.

10Liability Limits

To the extent permitted by Malaysian law, Live 22 is not liable for:

• Any financial losses incurred as a result of betting activity, regardless of the cause.
• Service disruptions caused by technical issues, system maintenance, or circumstances beyond Live 22's control (force majeure).
• Losses arising from unauthorised access to a player's account due to the player's own negligence in safeguarding their login credentials.
• Content or information displayed on third-party platforms that link to Live 22.

Live 22's liability under any circumstances shall not exceed the total funds deposited by the player in the 30 days preceding the claim.

11Responsible Gaming

Live 22 is deeply committed to the well-being of all players. We are dedicated to providing a safe and responsible gaming environment. Measures we have in place include:

• Deposit Limits: Players may set their own daily, weekly, or monthly deposit limits.
• Loss Limits: Set a maximum loss limit to prevent overspending.
• Self-Exclusion: Option to suspend your account for a period of 24 hours up to 12 months.
• Activity Monitoring: Players may review their betting history and transaction records at any time.

For more information on responsible gaming, please visit the page Responsible Gaming us.

12Changes to Terms & Conditions

Live 22 reserves the right to update, amend, or replace any part of these Terms & Conditions at any time at our sole discretion. Players will be notified of material changes via:

• In-account notification (pop-up notice upon login).
• Email to the player's registered email address.
• Announcement on the Live 22 platform homepage.

Players are given a period of at least 7 days to review any changes before they take effect. Continued use of the platform after the effective date of the changes constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account without penalty.

13Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising in connection with the Live 22 platform shall first be referred to our internal mediation channel for resolution.

If a dispute cannot be resolved internally within 30 days, both parties agree to refer the matter to arbitration in Malaysia, in accordance with the applicable arbitration rules in effect at the time.

Submission to Malaysian courts is a last resort and will only be pursued after all alternative dispute resolution mechanisms have been exhausted or deemed unsuitable.